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Principles of service marketing and management / Christopher Lovelock, Lauren Wright.
Material type:
TextPublication details: Upper Saddle River, N.J. : Prentice Hall, c1999.Description: xvii, 414 p. : ill. (some col.) ; 29 cmContent type: - text
- unmediated
- volume
- 013676875X
- 658.8 21
- HD9981.5.L68 1999
| Item type | Current library | Call number | Status | Date due | Barcode | |
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3rd Floor Main Library General stacks | HD9981.5.L68 1999 (Browse shelf(Opens below)) | Available | 106324 |
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| HD 69.P75 G845 2008 A guide to the project management body of knowledge (PMBOK guide). | HD2745.B5954 2009 Boardroom realities : building leaders across your board / | HD4901.B674 2008 Labor Economics / | HD9981.5.L68 1999 Principles of service marketing and management / | HF 5387 .T36 1998 Taking sides. Clashing views on controversial issues in business ethics and society. | HF5415.5.L83 2005 Customer service : Building Successful Skills for the Twenty-First Century / | HF5415.5.L83 2005 Customer service : Building Successful Skills for the Twenty-First Century / |
Includes bibliographical references (p. 388-396) and index.
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