TY - BOOK AU - Cartwright,Roger TI - Managing operations: a competence approach to supervisory management SN - 0631190112 AV - HD31 .B63 1993 U1 - 658.3/02 20 PY - 1993/// CY - Oxford, UK, Cambridge, Mass., USA PB - Blackwell KW - Management N1 - "NVQ/ SVQ level 3."; Includes bibliographical references (p. [197]) and index ER -