Outspan Global University Library

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61.
Principles of service marketing and management / Christopher Lovelock, Lauren Wright. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Prentice Hall, c1999
Availability: Items available for loan: Main Campus (1)Call number: HD9981.5.L68 1999.

62.
Performance leadership : the next practices to motivate your people, align stakeholders, and lead your industry / Frank Buytendijk. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2009
Online resources:
Availability: Items available for loan: Main Campus (1)Call number: HF5549.5.P35B89 2009.

63.
A guide to the project management body of knowledge (PMBOK guide). by Project Management Institute by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Newtown Square, Pa. : Project Management Institute, Inc., c2008
Other title:
  • PMBOK guide
Availability: Items available for loan: Main Campus (1)Call number: HD 69.P75 G845 2008.

64.
The mediation field guide : transcending litigation and resolving conflicts in your business or organization / Barbara Ashley Phillips. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Jossey-Bass, c2001
Availability: Items available for loan: Main Campus (1)Call number: HD 42 .P48 2001.

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